In the first week of living in our new home, we had a flood. Lovely, I know. Canyon kindly hooked up our water filtration system in the basement, but didn't tighten one of the connections properly, and a tube came loose and pumped water into our basement for several days. We had a gentleman from a networking company come out to hook up our ethernet cables about a week after we moved in, and when we went downstairs with him, we discovered this little surprise.



Here is a photo of the tube pumping water into our basement. Luckily we hadn't started finishing anything downstairs at this point, and we only lost two boxes - nothing inside any of the boxes was damaged though. Canyon came back right away and fixed the connection. They didn't, however, apologize for anything which was a bit frustrating...



We also discovered that Baywest didn't properly slope our basement. Our understanding was that the concrete in a basement was to be sloped towards the drain in case of a flood. Well, as you can see here, our drain was dry. There was a good inch to an inch and a half of water on the floor, and none of it made it to the drain. Unfortunately, there's nothing that Baywest can do to fix this problem. And now that everything is finished down there, we're just keeping our fingers crossed that something else doesn't break or come apart...if we had a flood today, it would damage a lot of Jason's office equipment.



The net result of our flood looked like this. You can see in the top right hand corner between the water heater and the wall, the floor is dry. The drain is right in that space.