Archive for the 'Internet' Category

.mx Domains = Highway Robbery

Friday, September 4th, 2009

tex-mx-expensive

I was on Go Daddy today and saw that they were accepting registrations for .mx (Mexico) domains. A cool domain name popped into my head: tex.mx (Tex-Mex), a style of food that I think is absolutely fantastic. I thought I’d register it for fun, in case somewhere down the road a Tex-Mex restaurant chain wanted it and I could retire with my family to a small island somewhere. A regular .com domain is $11.99 CAD for me to register. A .mx domain? “Just” $661.80 per year. What a bargain! I don’t get this – I thought everything was supposed to be cheaper in Mexico. ;-)

I Was Trying to Reason With Software (or “How JustHost Does Bait and Switch”)

Monday, August 31st, 2009

The past month, I’ve been on the hunt for a new Web host for a few personal domains. I have an account with 1&1, but they have a limitation on how long CNAME entries can be, so I need to look elsewhere. I signed up with BlueHost, only to discover their horribly limited control panel software didn’t do what I needed, so after three days I cancelled my account. Next I tried WestHost, quizzing their pre-sales people on exactly what I needed before signing up. They said they could do what I needed, so I signed up. Again, they had horrible control panel software that didn’t do what I needed it to do – the pre-sales people either didn’t understand my questions, or they weren’t being honest with me. So I cancelled my account with WestHost. It’s frustrating to waste time with this, but I’m thankful that both BlueHost and WestHost have simple cancellation policies and I got a full refund.

So I went on the hunt for other Web hosts, this time for ones that had better control panels. I’m not looking for “cheap” – I’d happily pay $10 to $15 a month for the account – but what I need is something powerful and flexible and based around the concept of multiple domains. I was looking at JustHost.com, and decided to sign up with them because they use Cpanel, which I’ve used on my own server before. I was going through the sign-up process, and on the second phase it asked me about adding upgrades to the account. One of them for for SPAM Assassin. I was a bit confused, because SPAM Assassin is free software that virtually every Web host out there uses. And JustHost wanted to charge me $19.95 for it:

spam-assassin2

In another browser tab I looked at the list of features, and sure enough, SPAM Assassin was listed:

spam-assassin

So which was it? When I was clicking around the JustHost site a chat window popped up, so I thought I might as well ask them about this. Here’s the transcript of that chat:

* * * * * * * *

Connecting to Agent…

You have been connected to Amber

Amber Says:Hey Wait! We would hate to see you go without seeing what’s made us Award Winning Web Hosts. So just this once I can give you a 20% discount on our unlimited hosting. That’s a $24 saving! To take advantage of this one-time offer just CLICK HERE

Amber Says:When you are ready just say “Hi” and we can get started….

You:Hi there, I have a question

Amber Says:Hi my name is Amber thanks for visiting Just Host today!

Amber Says:Is there anything I can help you with? Or if you would like to check out our last minute 20% discount, please CLICK HERE!

You:I’m in the midst of signing up now, and I’m confused about something….

Amber Says:Signing up for hosting with Justhost couldn’t be easier! If you want to sign up now just CLICK HERE and complete our simple 1 page order form!

You:on the Features page, it lists Spam Assassin and there’s a check mark next to it, seeming to indicate that it’s included in the package

Amber Says:Unfortunately we cannot accept checks or money orders. We only accept Visa, MasterCard, American Express, and Paypal

You:Yet as part of my sign up package I’m being offered Spam Assassin for $19.95/year….

Amber Says:You get a free domain for life, free instant setup and you can host unlimited domains, plus, much much more.

Amber Says:Today only I can offer you this special 20% discount so you can sign up for just $3.95 month. Just CLICK HERE to get this today only offer!

You:are you reading what I’m writing? I’m asking you a question

Amber Says:Please repeat your question

You:You don’t have a scroll bar?

Amber Says:Would you like to sign up for our most popular hosting plan for just $3.95 / month?

You:No, I’m asking a question. Let me repeat it…

Amber Says:Ok Great!! To sign up for the $3.95 a month offer CLICK HERE

You:http://www.bestbuy.ca/catalog/subclass.asp?logon=&langid=EN&catid=24930

You:sorry, ignore that

You:on the Features page, it lists Spam Assasin and there’s a check mark next to it, seeming to indicate that it’s included in the package

Amber Says:Unfortunately we cannot accept checks or money orders. We only accept Visa, MasterCard, American Express, and Paypal

You:Yet as part of my sign up package I’m being offered Spam Assassin for $19.95/year….

Amber Says:You may not have noticed but I am actually just a virtual agent, so I dont fully understand your question.

Amber Says:You can try asking me again and re-phrase your question, or why not contact our freindly phone support team toll-free at: 1-(888)-755-7585 they should be able to assist you further

You:A virtual agent. I’m talking to software. I assumed I was talking to someone who might as well have been software.

Amber Says:A virtual agent, basically means i’m not real,,, BUT that doesnt have to be a bad thing

You:Trust me, it’s a bad thing.

Amber Says:Sorry I can’t understand your question. Please can you repeat it for me?

[chat disconnected]

* * * * * * * *

And that’s how I started off my day today: trying to have a discussion with software. :-)

Stoney Trail Mazda Search Results

Saturday, August 8th, 2009

stoney-trail-mazda-scam

There are a lot of things I don’t like about Google, but I’ve got to hand it to them: they do search really well. Not even five hours after I did my blog post, it’s already the 6th search result in Google for the terms Stony Trail Mazda. Gotta’ love that!

Swoopo: It’s Like eBay Designed by Satan

Wednesday, July 29th, 2009

Imagine for a second that you set out to come up with an online shopping site that would take advantage of everything we’ve come to know about consumer behavior to separate people from their money in as efficient a way as possible. What would you do? Well, you’d probably try to lure buyers with bargain prices. You’d pit them against one another in an auction. You’d ask them to make snap decisions without taking much time to figure out just how much money they’re spending. On top of that, you’d ask them for only very small amounts of money at any one time, letting payments of a few cents build up to hundreds of dollars. Still trying to figure out how you’d put all that together? You can relax. Someone’s already beaten you to it: the folks at Swoopo. It’s an online auction site that fiendishly plays on every irrational impulse buyers have to draw them into what might be the crack cocaine of online shopping sites.”

That’s a quote from an article on MSN Money, and it’s the best article I’ve seen yet on Swoopo. Despite my earlier success with Swoopo, and a successful cheap acquisition of a 16 GB SD card, like any gambler I rolled the dice and lost: I was bidding on a set of pots and pans, and after using 18 bids I didn’t win, so like a degenerate gambler I bought another bid pack for $27 and blew ALL of them and still lost. The most idiotic part? I kept one bid, decided to bid on something else, and when I checked the pots and pans auction, it had ended – exactly one bid after the person who outbid me. So if I had used that last bid, I might have one – or it might have gone on for another hour. Swoopo is just too problematic – avoid it.

Some Thoughts on Facebook and Twitter

Tuesday, July 14th, 2009

I’m a member of a group called Mobius – it’s an invite-only conference that Microsoft holds once or twice a year, and it focuses on mobility. There’s a private mailing list for Mobius, and it’s always full of interesting discussions. Yesterday there was a discussion about Google Wave and it spilled over into talking about Facebook and Twitter. One of the people mentioned the idea that as long as people use social networking in a professional manner, they’re good things. That triggered something I’ve been pondering for a while now, so I thought I’d share here what I wrote on the list.

“Ah, but there’s the catch! There’s no consensus on how tools like Facebook and Twitter are used – it’s like email, how do you decide the “right” way to use it?

You mention professional purposes, but I’m of the exact opposite viewpoint. Facebook for me was great in the beginning because my friends on there were really my friends. Then Facebook got really popular, and suddenly business aquiantences wanted to be added as “friends”, PR people I deal with wanted to be added as “friends”, and visitors from my sites wanted to be my “friends”. It completely changed the dynamic, and even the meaning of the word “friend” in an online sense. Sites like LinkedIn are social networking for businessses, yet most people seem to prefer to use Facebook for that because it has such momentum.

Then there’s the whole issue of person vs. site. It’s not my place to tell peole how to use technology, but when people on my “friend” list started to import their RSS feeds from their technology sites, I un-friend them. Maybe I’m weird, but if I’m friends with someone on Facebook, or following them on Twitter, I want to see what’s going on with them as a PERSON. If I wanted to know what’s going on with their Web sites, I’d open up my RSS reader. Mixing the two just makes a bit of a mess…

Twitter is a whole different ballgame – but it has the same type of problem when you want to follow a person and instead get a news feed from their site. I created Twitter accounts for each of my sites that I feed an RSS feed to, then I have my own personal Twitter account. Twitter for me is really useful and interesting – I was initially very much against it, having seen a lot of what I’d call “Tweetbuse” (haha!) where people would tweet everything they were doing. “Eating dinner”. “Going to the bathroom” (I kid you not, I saw that once). Thankfully, you can easily unfollow people like that.

One thing I really like about Twitter is how I get connected to opinions from people all over the place – I posted about trying to watch the movie “Day Watch” and only getting through 25 minutes of it, and within a few hours I had four strangers sending me messages telling me that the books were much better, and I should check them out. That’s really valuable to me – and I get a lot of interesting feedback about technology as well.”

OutsourcingRoom.com Stole Customer Data From Elance?

Monday, July 13th, 2009

One of the reasons I use unique email aliases for my jasondunn.com email is that it enables me to control and track who’s using my email address, who’s sharing it, etc. Once I start getting spam to a certain alias, I block it. It’s not a perfect system; there are still people who take my “real” personal email address and share it with online services (greeting cards, etc.) and people who have virus/spyware problems on their PCs, so I still get spammed now and then. But I get perhaps 3-5 per day, so it’s easy to manage.

I was surprised then when I received an email from a site called “Oroom” and it was addresses to my unique Elance email address. Here’s what I sent to Elance:

“I use unique email aliases, and for Elance the email address on file is *******. Imagine my surprise when I received an unsolicited email message from Oroom, promoting a new service/site. I didn’t give Elance permission to share or sell my email address to any other companies. Please explain how this happened.”

And here is their response:

Dear Jason,
Thanks for contacting us.
In the last day or so, we’ve learned that OutsourcingRoom.com and its parent company CyberBionic Systematics has illegally obtained and posted information about Elance members and sent out unwanted solicitation emails. We have confirmed that no financial information such as credit cards, tax id numbers, or other financial records were compromised. The stolen data was limited to name, city, state, phone number, and email address.
Elance treats the security and privacy of our community members with the utmost seriousness. We have already mobilized an international team to investigate and respond to this issue and have demanded legally that they cease and desist. We have taken immediate steps to remedy the cause of the security breach, and have secured all areas that were discovered to be vulnerable. We are also in contact with the parent company and are pursuing all avenues available to us to have the data removed and destroyed.
Elance has made demands on OutsourcingRoom.com and its overseas hosting services. We have filed an international criminal complaint. And we are contacting the law enforcement officials in the relevant countries presently.
We continue to take this issue very seriously and will update you when we have more relevant details to share. We extend our sincere apologies for any inconvenience or disruption that this has caused anyone. If you have a specific question, please contact Elance by email at support@elance.com, and we will attempt to answer with whatever information we have.
Best regards,
Steve
Manager, Customer Relations
Elance

“Dear Jason,

Thanks for contacting us. In the last day or so, we’ve learned that OutsourcingRoom.com and its parent company CyberBionic Systematics has illegally obtained and posted information about Elance members and sent out unwanted solicitation emails. We have confirmed that no financial information such as credit cards, tax id numbers, or other financial records were compromised. The stolen data was limited to name, city, state, phone number, and email address.

Elance treats the security and privacy of our community members with the utmost seriousness. We have already mobilized an international team to investigate and respond to this issue and have demanded legally that they cease and desist. We have taken immediate steps to remedy the cause of the security breach, and have secured all areas that were discovered to be vulnerable. We are also in contact with the parent company and are pursuing all avenues available to us to have the data removed and destroyed.

Elance has made demands on OutsourcingRoom.com and its overseas hosting services. We have filed an international criminal complaint. And we are contacting the law enforcement officials in the relevant countries presently.

We continue to take this issue very seriously and will update you when we have more relevant details to share. We extend our sincere apologies for any inconvenience or disruption that this has caused anyone. If you have a specific question, please contact Elance by email at *******, and we will attempt to answer with whatever information we have.

Best regards,

Steve
Manager, Customer Relations
Elance”

Seems that the outsourcing industry is quite competitive if one company is willing to risk getting caught hacking into another company’s customer database.

My Swoopo Experiment: Yes, This is Gambling

Saturday, July 11th, 2009

Yesterday morning I was questioning the legitimacy of Swoopo, and after reading up on it some more, my curiosity was so strong I decided to invest a bit of money to see if their system actually worked. So here’s how it played out:

  • I bought a “bidpack” for $27 CAD + tax ($27.30) which gave me 40 bids (that’s 68 cents per bid)
  • I picked a product that I wanted (a 32 GB USB Flash drive), and one that I figured there wouldn’t be a great deal of competition on (such as a laptop)
  • I waited until the last 10 seconds to place my first bid (the price was at 8 cents), and when a bid is placed it adds a few seconds onto the countdown clock
  • I spent about four minutes bidding against a handful of other people, and eventually won – the final price being $9.84 CAD
  • I used up 18 bids on this item, which cost me $12.24 CAD – more than the item itself
  • Shipping on this item is $5.90 CAD
  • So my total cost on this item is $27.98 CAD – almost three times the cost of the final bid price
  • The retail cost of this item if Iwere to purchase it from my favourite computer store (Memory Express) would be $89.24 CAD including tax (not counting the rebate – those are always a bit dodgy)
  • So in the end I’m saving $61.26 CAD on this product. Not bad, right?

…but everyone else who bid on this item threw their money away, and that’s the true “evil genius” in Swoopo. Let’s say there were five other people bidding (and there were at least that many), and that each person bidding dumped, on average, of 10 bids into the process. If they had the same basic cost as I did, each of them spent $6.80 bidding on this and in the end they walked away with nothing. Swoopo in the meantime, made $68.80. Assuming they got a good deal on the purchase of the 32 GB Flash drive, they would have made a bit of money on this transaction.

The real action though is on the hot items like Macbooks, where there are thousands of bids – this article has a great breakdown of the process, but the short version is that on hot items like this, Swoopo is making $13,000+ on a laptop that they paid perhaps $1300 for. You have hundreds, if not thousands of people, throwing money at the process and walking away with nothing.

That’s the real catch with Swoopo – it’s basically gambling, with a group of people throwing money into a pool and only one of them can walk away the winner. You have to go “all in” and be prepared to out-bid, and out-last everyone else in order to win the item. If you don’t committ enough money, you “fold” and give up. One person wins, and everyone else loses. It’s like eBay designed by Satan.

All Your Browser Crashes Are Belong to Flash!

Thursday, July 9th, 2009

Over the past year or so, I’ve been plagued with browser crashes of a specific type: Flash banners. There’s a certain type of Flash animation that gives IE8, Chrome, and Firefox absolute fits. Complete lock-up and eventual crash. Check out the screen shots:

chrome-flash-problems

Above: This is a Windows Live Flash-based banner locking up and crashing Google Chrome. Google seems to resist crashing the best of all the browsers, though when it tanks it takes the whole thing down – not just a single tab like they’d have you believe. I guess nothing works as well as the marketing tells us it does.

firefox-crash

Above: Here’s Firefox crashing on a Microsoft Bing Flash-based banner locking up and crashing Firefox. The behaviour is always the same: Firefox will peg one CPU core, and the memory usage will climb and climb – once it reaches around 1.5 GB, it will finally crash hard. I’ve lost count of the number of crash reports I’ve submitted to Mozilla.

firefox-bud-light-banner-browser-crash

Above: Another Firefox Flash banner crash, this time from Bud Light. Maybe Firefox doesn’t like lime beer.

firefox-crash2

Above: Yet another Firefox crash, this time on another computer, and from Budweiser.

Curious about what the actual crash report looks like when Firefox takes a dump? Dig this:

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:    AppHangB1
Application Name:    firefox.exe
Application Version:    1.9.0.3399
Application Timestamp:    49f1091d
Hang Signature:    cc8e
Hang Type:    0
OS Version:    6.0.6002.2.2.0.256.1
Locale ID:    1033
Additional Hang Signature 1:    2de4e2a1ef83764b153393c7ddb0c147
Additional Hang Signature 2:    75d7
Additional Hang Signature 3:    fdf5d60b2d0319bb6c73afe447f9eeff
Additional Hang Signature 4:    cc8e
Additional Hang Signature 5:    2de4e2a1ef83764b153393c7ddb0c147
Additional Hang Signature 6:    75d7
Additional Hang Signature 7:    fdf5d60b2d0319bb6c73afe447f9eeff

This has happened to me on multiple computers, multiple browsers, and no, it’s not related to extensions on Firefox. The only extensions I’ve had installed for quite a while now is the Canadian dictionary, and Xmarks. But since it crashes both Chrome and IE8, neither of which have add-on extensions, I’m more suspicious of Flash itself – meaning that this problem is related to the Flash plug-in that each of these browsers use. I’ve updated, un-installed, and re-installed Flash more times than I can count and it never helped. I’ve watched as a banner goes through certain animations, and the CPU is pegged, then it transitions to another part of the banner and the CPU calms down. This is all related to the animation that Flash banner designers are using, I’m sure of it.

Because IE8 doesn’t re-open tabs when you close and re-open it – didn’t IE7 do that? – using it for my serious browsing isn’t much of an option. I fire it up when I need to check a site that I know I won’t keep open for more than a few minutes. Chrome is more crash-proof than Firefox 3.1, so I’ve been using that for the past month or so. It’s a nice, fast browser – but doesn’t render everything properly and sometimes acts funky, so I fire up Firefox on a regular basis. It’s weird using three different browsers! I haven’t tried Firefox 3.5 much since it was released recently, so I might switch back and hope that it’s less prone to “Flash Crashes”…

Three New Amazon.com Features I’d Like To See

Tuesday, July 7th, 2009

I really like shopping from Amazon.ca in Canada – and I’d shop even more from them if they had more products. They’re getting better in Canada, adding some electronics, but by and large Amazon.ca is a pale reflection of Amazon.com. At any rate here are two ideas I wish Amazon would implement:

  • Discount Alert: There are some books and movies that I want, but I’m not willing to pay the current price for them. Case in point: The Shield Season 7 is $49.99 right now. I recently purchased seasons two through five for $29.99, which is a great price. I was holding off on buying seasons six and seven until they dropped in price. I was checking on Amazon.ca for something else a few days ago, and decided to look up The Shield again – and wouldn’t you know, season six dropped in price by $20 and was $29.99. Why doesn’t Amazon have a way for me to flag a particular product, then notify me when that product is on sale? If a product I want to pay less for goes on sale for a few days, but I’m not told about it, Amazon is losing out on a sale. Further, if Amazon had 5000 people who flagged an item and were waiting for it to go on sale, they could go back to the manufacturer of that product and say “Hey, we have 5000 people who will probably buy this product if we can get the price down – what can you do for us?” That’s a powerful market waiting to happen.
  • Softcover Alert: There are numerous books that I’m interested in reading, but not so much that I want to pay extra for the hardcover edition. The extra size and weight of hardcover books means I’ll only buy them if it’s a book that I’m really excited about reading (typically something by Terry Brooks). It’s easy to forget the name of a book you want to read, so I’d like to see Amazon.com allow customers to flag a hardcover book and be alerted when it’s available in softcover. This would be an easy way for Amazon to rack up some extra sales. Or they could go even further and allow the pre-order of the softcover book, months before it comes out. This would be much better than what I do now, which is add the book to my wish list with a note saying that I’m waiting for the softcover version. People don’t seem to read the notes, so I end up with a hardcover version…
  • Series Alerts: More often than not, I’ll buy the first book in a series, read it, and forget about the next books in the series until many months later when they finally come out. It’s not that I don’t want to read the next book in the series, it’s that there’s no easy way for me to be notified about the new book in the series. If Amazon.com allowed me to flag a series and get alerted when a new book is released, or even pre-order the next book, it would simply show up at my door when it comes out. Again, easy sales for Amazon.com and a lot of convinience for me as a customer.

The “Object Collection” Category

Monday, June 22nd, 2009

Back in November of 2006, in the first month I started this site, I scanned an Air Canada boarding pass at a high resolution, edited out all the identification information on it, and posted it on this blog. I did this because I couldn’t find exactly what I was looking for, so I decided to create it and share it with others. Little did I know how popular that blog entry would become, and how many people were looking for exactly the same thing. Over the past 12 months, that one blog entry has gotten 22,868 page views, making it one of the more popular pages on this blog. I estimate that since first posting it in 2006, around 100,000 people have visited that page. The #1 Google search result for the terms “blank boarding pass”, and the #1 Google Images result is that page.

Since I’ve invested some time in improving my green-screen scanning technique, I’ve decided to launch a new category on this blog: the Object Collection category. I toyed with the idea of launching a new blog/site around this effort, but I don’t want to create more work for myself than I have to. So the objects I scan will be posted to this blog, with the goal of creating a collection of high-resolution, transparent objects in PNG or JPEG (if transparency isn’t required) format. I’ll likely do them in groups of similar objects, so there shouldn’t be more than one new post every few weeks with objects.

These objects are free for personal use, but commercial use is prohibited without permission. Please see my Creative Commons License for further usage details.