Comments on: Charities Alienating Supporters: I’m Mad at MADD http://www.jasondunn.com/mad-at-madd-713 Fri, 21 Nov 2008 03:54:40 +0000 http://wordpress.org/?v=2.6.3 By: Jason Dunn http://www.jasondunn.com/mad-at-madd-713#comment-7418 Jason Dunn Sun, 17 Feb 2008 20:28:46 +0000 http://www.jasondunn.com/charities-alienating-supporters-im-mad-at-madd-713#comment-7418 So it turns out that they were having some sort of a glitch regarding removing phone numbers - I emailed the CEO of MADD and he passed it along to someone else to respond to (without saying anything to me, which is a bit disappointing) and the woman I exchanged messages with looked into the issue. She didn't give me any specifics, but indicated that they'd found and fixed the problem. Of course, it's not like I'll ever know about it because I've blocked their number from contacting my business line. ;-) So it turns out that they were having some sort of a glitch regarding removing phone numbers - I emailed the CEO of MADD and he passed it along to someone else to respond to (without saying anything to me, which is a bit disappointing) and the woman I exchanged messages with looked into the issue. She didn’t give me any specifics, but indicated that they’d found and fixed the problem. Of course, it’s not like I’ll ever know about it because I’ve blocked their number from contacting my business line. ;-)

]]> By: Jason Dunn http://www.jasondunn.com/mad-at-madd-713#comment-7358 Jason Dunn Mon, 11 Feb 2008 18:51:36 +0000 http://www.jasondunn.com/charities-alienating-supporters-im-mad-at-madd-713#comment-7358 Cold Flame, That's a good idea. I'll email them and bring this matter to their attention - I'd think (and hope) that this isn't something they're aware of an are not intentionally doing. I can't imagine any charity that would want to leave this impression with a former supporter. Cold Flame,
That’s a good idea. I’ll email them and bring this matter to their attention - I’d think (and hope) that this isn’t something they’re aware of an are not intentionally doing. I can’t imagine any charity that would want to leave this impression with a former supporter.

]]> By: Cold Flame http://www.jasondunn.com/mad-at-madd-713#comment-7330 Cold Flame Fri, 08 Feb 2008 17:05:31 +0000 http://www.jasondunn.com/charities-alienating-supporters-im-mad-at-madd-713#comment-7330 That is absurd that you had to take that kind of extreme action to stop being contacted by them. Absolutely ridiculous in fact. I would have been far less understanding and patient than you were during that ordeal. You should consider phoning their head office and mentioning this to them, because if they are contracting that service out, then they need to be aware of what that contractor is doing to their reputation, etc... The fact that you gave them an alternate number is a testament to what a great supported you are of their charity... believe me when I say they won't be happy about your story! That is absurd that you had to take that kind of extreme action to stop being contacted by them. Absolutely ridiculous in fact. I would have been far less understanding and patient than you were during that ordeal.

You should consider phoning their head office and mentioning this to them, because if they are contracting that service out, then they need to be aware of what that contractor is doing to their reputation, etc… The fact that you gave them an alternate number is a testament to what a great supported you are of their charity… believe me when I say they won’t be happy about your story!

]]> By: chrisgohlke http://www.jasondunn.com/mad-at-madd-713#comment-7327 chrisgohlke Fri, 08 Feb 2008 00:08:18 +0000 http://www.jasondunn.com/charities-alienating-supporters-im-mad-at-madd-713#comment-7327 We have a do not call list here but it is not overly effective. I'd bet they are a contracted service. They do that for the firefighters here. They always imply that they are a firefighter, but I ask them point blank since my stepmom is a firefighter and I know they don't actually make the calls. Then I ask them what % there company takes and what the firefighters get (only like 10% goes to the charity). On principle I never support a charity that ignores my privacy requests and avoid giving in ways that are just passthroughs taking a cut (like the United Way). We have a do not call list here but it is not overly effective. I’d bet they are a contracted service. They do that for the firefighters here. They always imply that they are a firefighter, but I ask them point blank since my stepmom is a firefighter and I know they don’t actually make the calls. Then I ask them what % there company takes and what the firefighters get (only like 10% goes to the charity).

On principle I never support a charity that ignores my privacy requests and avoid giving in ways that are just passthroughs taking a cut (like the United Way).

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