Don’t You Just Hate It When Technology Doesn’t Work Right?

As a geek, when I implement new technology in my life, I always hope it’s going to go smoothly – but I also know that not every product is designed perfectly, and there’s a good chance it may take some extra work to get things working right. But what I wasn’t expecting three days ago, when I swapped out my D-Link 624 802.11g router for a Linksys WRT54G 802.11g router, was that a device on the network would stop working. Why the new router? I swore I wasn’t going to get a new router until the 802.11n spec was finalized and shipping routers were really up to hardware spec, but I’ve been seeing lame performance lately from the D-Link router that no amounts of reboots would see to fix, and I had some issues with it when I was testing out Slingbox mobile. The guy I was dealing with, Jeremy Toeman, told me that D-Link routers tend not to very very spec-compliant, and that Linksys were the most trouble-free in his experience. I’ve tended to avoid Linksys everything, because I think the hardware is ugly and I’ve seen a few Linksys routers go bad. But I was fed up with my D-Link, so I wanted something new.

Oh, did I mention that in the past 12 months I’ve also purchased a Belkin pre-802.11n and a Netgear 802.11n router? Both gave me trouble as well, constantly dropping WiFi signals and generally conking out and requiring reboots. I know part of the problem is that there are about eight wireless networks within range of my house, so my router has to content with a lot of interference. You’d think that those supposed kick-ass MIMO antenne on the pre-802.11n routers would have solved that, but they didn’t.

At any rate, I hooked up the Linksys WRT54G, updated the firmware from 1.00.9 to 1.01.0 (don’t you just love engineers?) and got all my machines working. Everything grabbed an IP ok, speed was awesome across all my machines. But my Roku M2000 wouldn’t connect and get an IP. Normally the Roku M2000 is amazingly stable and works well, but despite repeated reboots, it wouldn’t connect to the network. I checked the DHCP tables on the Linksys router, and I could see that the M2000 was getting an IP address…yet the M2000 claimed it has no such IP and reported an internal IP of 169.*….if you ever see a computer with a 169.*.*.* IP, you have a problem because that’s not a “real” IP that a router would dish out. I searched the Roku forums, and discovered a post where someone was having exactly the same problem as I was. The solution that worked for him was to roll back to the 1.00.9 firmware.

So I started down that road myself, only to discover that Linksys only offers their current firmware from the Web site. Here’s something good to know: if you ever need old Linksys firmware, you can get them all from the Linksys FTP site. I waited 30 minutes in a queue with tech support to discover that little gem of information. I’ve now rolled the WRT54G back to 1.00.9 and the Roku M2000 is now working perfectly. Things really shouldn’t be this hard.

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