If you fly with Alaska Airlines long enough, and you’re like me and contact customer service when things don’t go quite right, you’ll probably end up with a handful of small credits codes on your account. Alaska typically gives out $75 discounts for future travel as a customer service gesture, which I really appreciate. ?
These credits can stack up over time and if you get enough of them they can be worth quite a bit – especially if you travel as a family and things go sideways. During the Christmas 2016 season my family and I were stuck at an airport as Alaska bumped our flight over and over again – we ended up spending an extra five hours at the airport (three cheers for iPads with fully-charged batteries!). Alaska proactively gave each member of my family a $75 credit, and through other credits I ended up with a total of $475 worth of discounts. Great right? Not so fast.
The problem, and this won’t surprise anyone, is that Alaska’s booking system works in direct opposition to the concept of the customer service credits. You can only use one discount at a time, and discounts can’t be combined with each other or with offers such as a companion fare. On the one hand, Alaska apologizes for poor experiences with credits – but they make it extremely difficult to use them unless you travel frequently. Credits last a year, which is OK, but most people don’t travel 7+ times a year so I suspect most people lose their credits (which Alaska knows). Continue reading How to Combine Multiple Alaska Airlines Discount Codes Into One
A visual aid to my previous post on the the very hot Alaska Airlines flight I was on earlier this month. I wanted to show Alaska Airlines the photo proof. 🙂
Ever had one of those airport + flight experiences where enough things go wrong that you wish you could do it over again?
I get to the Dallas airport yesterday, having put in my Nexus pass number online and excited that I can finally use the shorter security line (bit of a long story as to why I’m only figuring this out now), only to find out it has to be put in 24 hours before the flight departs for it to show up on my ticket as a TSA Pre-Check. Apparently the fact that I did it 26 hours before my flight wasn’t quite enough time. Go figure.
Then I go through security and the four people in front of me go through the metal detector. I get instructed to go through the body scanner. I opt out of the body scanner as I normally do. I don’t mind the pat down; I do mind the unnecessary radiation (if there’s no medical reason for it, and it’s not helping me diagnose a medical problem, I don’t want it, no matter how safe it’s supposed to be). The body scanners are part of the war machine that churns away in the USA (and Canada) and is more about fear than actual security. So long as there’s an option to opt-out, I’m going to take it. Getting scanned because I’m told to is not something I’m OK with. The security agent loudly informs everyone in the area that the scanner is harmless and there’s no reason to avoid it. OK, thanks for that Mr. TSA agent, I appreciate you trying to embarrass me. Continue reading The Joys of Airplane Business Travel