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	<title>Comments on: Zip.ca Clueless About Security, Customer Service, and Fast Servers</title>
	<atom:link href="http://www.jasondunn.com/zip-privacy-security-866/feed" rel="self" type="application/rss+xml" />
	<link>http://www.jasondunn.com/zip-privacy-security-866</link>
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	<pubDate>Wed, 03 Dec 2008 20:09:16 +0000</pubDate>
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		<title>By: Jason Dunn</title>
		<link>http://www.jasondunn.com/zip-privacy-security-866#comment-14741</link>
		<dc:creator>Jason Dunn</dc:creator>
		<pubDate>Thu, 10 Jul 2008 22:16:11 +0000</pubDate>
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		<description>And my response:

"There's nothing "common" about a business sending an account password over an inherently un-secure form of communication. I didn't request my password be sent to me, so why would Zip send it to me? What's next, are you going to send my credit card number out over email? A customer should only be sent private information via email if they *request* it - period. Zip is the first company I've seen to ever violate this common-sense rule."

:-D</description>
		<content:encoded><![CDATA[<p>And my response:</p>
<p>&#8220;There&#8217;s nothing &#8220;common&#8221; about a business sending an account password over an inherently un-secure form of communication. I didn&#8217;t request my password be sent to me, so why would Zip send it to me? What&#8217;s next, are you going to send my credit card number out over email? A customer should only be sent private information via email if they *request* it - period. Zip is the first company I&#8217;ve seen to ever violate this common-sense rule.&#8221;</p>
<p> <img src='http://www.jasondunn.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':-D' class='wp-smiley' /></p>
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		<title>By: Jason Dunn</title>
		<link>http://www.jasondunn.com/zip-privacy-security-866#comment-14740</link>
		<dc:creator>Jason Dunn</dc:creator>
		<pubDate>Thu, 10 Jul 2008 22:09:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.jasondunn.com/?p=866#comment-14740</guid>
		<description>Zip.ca emailed me today about the password issue:

"Thank you for contacting Zip.ca, we're pleased to assist you with your inquiry. We apologize for the frustration sending your password has caused. As a common online business practice, we sent your password to make it as easy as possible for you to take advantage of our reactivation offer. If you feel the security of your account is in jeopardy, we recommend you LoginMy Account" (top right hand corner), by selecting the "Edit My Email and Password" link." and change your password in "

Common online business practice? Yeah, right.</description>
		<content:encoded><![CDATA[<p>Zip.ca emailed me today about the password issue:</p>
<p>&#8220;Thank you for contacting Zip.ca, we&#8217;re pleased to assist you with your inquiry. We apologize for the frustration sending your password has caused. As a common online business practice, we sent your password to make it as easy as possible for you to take advantage of our reactivation offer. If you feel the security of your account is in jeopardy, we recommend you LoginMy Account&#8221; (top right hand corner), by selecting the &#8220;Edit My Email and Password&#8221; link.&#8221; and change your password in &#8221;</p>
<p>Common online business practice? Yeah, right.</p>
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