I’m a technology geek and voracious learner that currently works for AT&T Business Solutions – I’m part of the team that runs Business Insights. I had created AT&T’s Business Circle for small business owners, but that site was shut down in November 2017.
Previous to AT&T, I spent almost three years at HTC, on their global social team. I created and launched HTC elevate, a customer advocacy community. I get excited when customer feedback shapes the products and services a company offers – customers and fans are a largely underutilized resource that most companies ignore.
I am the owner of the now-defunct Thoughts Media Inc., which included Windows Phone Thoughts, Digital Home Thoughts, Zune Thoughts, Apple Thoughts, Laptop Thoughts and Android Thoughts. I wrote reviews, posted news, managed a great communities of technology enthusiasts, and I worked with some amazing volunteers. I did some consulting as well, focusing on everything from computer training and on-site consulting to complete out-of-box experience product analysis. I’ve kept the sites online as a testament to the wonderful volunteers and community that poured so much passion into them.
In my past I’ve also been a freelance writer, working mostly with Microsoft on a variety of articles, usually related to the world of Windows Phone or digital photography and video. I’ve written a few technology books in the past, including a book for Microsoft Press (Faster Smarter Digital Video).
My educational background is in communications – I have a Bachelor of Applied Communications, specializing in Public Relations, from Mount Royal University in Calgary. I’ve lived in Calgary most of my life, first growing up in the Southeast (Lake Bonavista) then moving to the Northwest (Tuscany) where I lived until 2011. I currently live in the Washington State area. Yes, I’m a transplanted Canuck living among Americans. It’s fun!
I’m married to my wonderful wife Ashley, an awesome son named Logan, and delightful daughter named Alanna. I am saved by grace and a believer.