YouTube’s Dysfunctional Commenting System

missing-youtube-comments

What’s that above? A screen shot of three of the comments I posted on one of my YouTube videos this afternoon. I was responding to the comments and questions that other people have left, and I spent about 60 minutes today posting replies…only to have a tiny fraction of them actually make it live. YouTube happily lets me click the POST COMMENT button, but it never posted most of my comments. There’s nothing worse than spending time doing something, only to have all your work vanish. YouTube’s commenting system has been buggy for years, and they never seem to fix the problems with it. Worse yet, even as a YouTube partner, I can’t even talk to anyone about this issue – their partner email address now goes into a non-monitored email account with an auto-responder telling me to use a contact form that doesn’t seem to exist. Everything that Google buys turns to crap from a customer service perspective, YouTube included.

  • Janak Parekh

    Hrm, that… sucks. 🙁 Ping me tomorrow, Jason and I’ll see if I can dig contact info…